Travelers: Travelers is the second-best car insurance company. Travelers' customers report that they appreciate the customer service Travelers provides, and the company gets high marks for how it resolves its customers’ claims. Travelers' lost a few points from customers who didn’t feel like they got good value from the company, and Travelers' average annual rates are a bit higher than average among all companies on this list.
While you might want to finish shopping for car insurance as quickly as possible, it’s important to do your due diligence and find the right company. At the end of the day, car insurance is designed to protect and benefit you. If you were to be injured or have your car totaled in an accident, your insurer’s customer service and claims satisfaction would be vital.
{"id":6,"isAgeFieldVisible":true,"isInsuranceTypeFieldVisible":true,"isInsuredStatusFieldVisible":true,"customEventLabel":"","defaultZip":"","defaultProduct":"auto","quoteWizardEndpoint":"https:\/\/quotes.valuepenguin.com","trackingKey":"_auto-insurance-rate-increase-2019","title":"Find the Cheapest Auto Insurance Quotes in Your Area","vendor":"vp"}
While JD Power-recommended companies above aren’t among the cheapest of the insurance companies we’ve examined, they might suit your needs. It’s important to think beyond price to find a comfortable middle ground between claims satisfaction and affordability. Use The Zebra’s side-by-side insurance comparisons to avoid some of the legwork involved in insurance shopping.
Products underwritten by Nationwide Mutual Insurance Company and Affiliated Companies. Not all Nationwide affiliated companies are mutual companies, and not all Nationwide members are insured by a mutual company. Subject to underwriting guidelines, review and approval. Products and discounts not available to all persons in all states. Nationwide Investment Services Corporation, member FINRA. Home Office: One Nationwide Plaza, Columbus, OH. Nationwide, the Nationwide N and Eagle and other marks displayed on this page are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2019. Nationwide Mutual Insurance Company.

That said, the State Farm quotes we received were shockingly expensive when compared to the competition — typically around three times as much. While the extra cost may be worth the guarantee of good financial strength and customer service, we always recommend gathering quotes from multiple providers to see which strikes the best balance between cost and coverage.
Personal injury or bodily injury protection, which is often a part of full coverage car insurance, covers medical costs for you, your passengers, or other people injured in an accident. This type of coverage is required by most states, but keep in mind that the legal requirement may be too low for real world application. As medical costs soar, a policy that only pays out $30,000 is not likely to be enough, and you will be responsible for any difference between what your policy pays and what the actual medical costs are. It’s tempting to skimp on this coverage, but that can be a costly mistake.
Heightened losses in recent years have led to a 7.2% rate hike across the 10 largest auto insurers in 2017. This rate increase followed a year in which eight of the 10 largest auto insurers reported a negative underwriting profit. In the table below, a combined loss ratio of more than 100% indicates the company incurred more in losses and expenses than it earned in premiums.
The best car insurance companies have a few things in common: They have straightforward shopping experiences, take good care of policyholders after a crash and treat their customers with respect and courtesy. That means only insurers with high customer satisfaction scores and relatively few complaints to insurance commissioners make it to the top of our list of the best auto insurance companies.
×