Next, take a good hard look at your driving record and credit report, and clean both up if they’re not in good shape. Moving violations, citations for driving under the influence, accidents, and a low credit score all tell car insurance companies you’re at higher risk of being in an accident, making a claim, and costing them money. Some car insurance companies will give you a discount if you can prove you’re a safe driver by installing a tracking device in your car, which can lead to lower rates over time (however, if the tracker shows you routinely drive in an unsafe manner, your rates might go up). A few years without a citation or an accident, as well as a steadily improving credit score, can help you save on car insurance.
Comprehensive car insurance covers damages from an "act of God," or events that are not caused by a car driving into something else. An "act of God" can include things like damage from a heavy tree branch falling on your car. Since you have no control over when or why a tree branch would fall on your car, this kind of accident would be covered under your comprehensive policy.
State Farm has many satisfied customers in Texas, judging by its 15% market share — the largest in the state. State Farm outperformed almost every company on our list in customer service scoring by J.D. Power and Consumer Reports. It also has a stellar website, which helps you understand which coverages best fit your specific needs. We would’ve liked a Live Chat feature, but there are plenty of contact alternatives, including a mobile app.

Each of following insurers who transact business in California are domiciled in California and have their principal place of business in Los Angeles, CA: Farmers Insurance Exchange (#R 201), Fire Insurance Exchange (#1267-4), Truck Insurance Exchange (#1199-9), Mid-Century Insurance Company (#1428-2), Civic Property and Casualty Company (#4241-6), Exact Property and Casualty Company (#4240-8), Neighborhood Spirit Property and Casualty Company (#4242-4).
American Family: American Family car insurance is the lowest-ranked company on our list. While a fair number of customers said filing a claim with American Family was easy, that was about the only positive thing they had to say, with the company faring poorly on measures of customer service, communication about claim status, value, and claim resolution.
Deductible: A car insurance deductible is the amount of money you will be required to pay out of pocket to cover a claim. Let’s say a car rear-ends you in traffic, scratching your paint, damaging your bumper and breaking one of your tail lights. The total cost of repairs is $2,500 and your deductible is $500. You will pay the $500 and your insurance will pay out the remaining $2,000 to cover the cost of the repairs. Electing for a higher deductible is one-way drivers can secure cheaper car insurance.

AAA is perhaps best known for its roadside assistance membership program. Membership comes with certain perks, like travel discounts and 24/7 emergency roadside assistance for things like battery replacement, flat tires, or tow away service. As a member, you can also purchase insurance policies from AAA. AAA’s auto insurance covers cars, motorcycles, boats and RVs, and you have the option to bundle your insurance with other policies like property and life insurance for a discounted rate.
For some, the best coverage is the cheapest car insurance policy that makes them able to legally drive on the road. For others, the best coverage is the type that covers the full cost of repairs on your vehicle when you file a claim. The only way to be certain you are fully protected is to purchase both comprehensive coverage and collision coverage. Each coverage has its own job to do.
Financial experts often say it’s smart to drop collision when you drive an old car, then put your car insurance savings in a fund earmarked for emergency repairs or buying a new car. However, when you’re trying to decide when to drop collision coverage, the answer really comes down to your personal finances. “If you’re not absolutely sure that you could deal with paying for repairs or completely replacing your vehicle at a moment’s notice, or else going without a vehicle until you could save for a replacement, it’s best to err on the side of caution and pay the extra premium for collision coverage,” The Simple Dollar advises.

Cost is another major consideration you’ll have when choosing the best car insurance company for you. After all, you need insurance you can afford. While you should compare rates from several companies, make sure you’re comparing rates for your situation. Insurance companies can charge drastically different rates depending on a person’s age, gender, driving record, credit history, ZIP code, the number of miles they drive per year, the value of their car, and other factors. It makes no sense to compare rates for a 16-year-old male from one company with the rates for a 60-year-old female from another – especially if you’re neither a 16-year-old male nor a 60-year-old woman. It’ll take some time to gather quotes to compare rates, but rates can vary by several hundred or even a few thousand dollars per year from company to company. The time you spend can pay off in the end. When comparing rates, make sure you consider any car insurance discounts you may qualify for.


State Farm has many satisfied customers in Texas, judging by its 15% market share — the largest in the state. State Farm outperformed almost every company on our list in customer service scoring by J.D. Power and Consumer Reports. It also has a stellar website, which helps you understand which coverages best fit your specific needs. We would’ve liked a Live Chat feature, but there are plenty of contact alternatives, including a mobile app.
AAA is perhaps best known for its roadside assistance membership program. Membership comes with certain perks, like travel discounts and 24/7 emergency roadside assistance for things like battery replacement, flat tires, or tow away service. As a member, you can also purchase insurance policies from AAA. AAA’s auto insurance covers cars, motorcycles, boats and RVs, and you have the option to bundle your insurance with other policies like property and life insurance for a discounted rate.
Geico: Geico is the fourth-best car insurance company, and even a cave man can see why. Geico customers say it’s easy to file a claim with the company, though some were unhappy with status updates from the insurer. That said, most Geico customers would recommend it and plan to renew their policy. Their rates may have something to do with that: Geico offers lower rates on average than most other auto insurance companies.
State legislators set limits on how much a company can increase your rates after a crash. Our hypothetical accident resulted in only $2,000 worth of damage. That caused average annual rates to spike by $1,000 or more in some states, while others jumped by far less. One thing’s for sure: Your rates will definitely increase after an at-fault accident, so be sure to compare car insurance rates if you have one on record.
Another good way to get the cheapest auto insurance rates is to use as many car insurance discounts as you can. Car insurance companies offer many discounts, including good student discounts, paperless billing discounts, discounts for multiple policies, and discounts for going a certain period of time without making a claim. Some also offer discounts for things like having a tracker in your car. Read more about the car insurance discounts that can help you get the cheapest car insurance.

Bad auto insurance comes in many forms. With bad car insurance, premiums are higher than they should be, or the company offers low premiums but minimal coverage. Some car insurance companies have poor customer service and don’t effectively communicate the status of your auto insurance claim. Others require you to use only repair shops that they approve of, and those shops can be inconvenient to access, forcing you to travel across town for repairs or wait weeks for an appointment. Still other auto insurance companies don’t have a comprehensive network of adjusters, so you have to wait longer for your claim to be processed so you can get the repairs you need. In a worst-case scenario, a car insurance company may not have the financial resources to pay claims, leaving its customers high and dry.

We surveyed 2,799 consumers who filed a car insurance claim in the last five years, asking questions about their car insurance company. These questions covered satisfaction with the ease of filing a claim, customer service, claim status communication, claim resolution, and overall value. We also asked whether they’d recommend the company and if they planned to renew their policy. We used their responses to build our Best Car Insurance Companies ranking.
Shopping for auto insurance is a very personalized experience; car insurance companies will consider your driving history, credit score, age and more when generating your quote. Some things to consider when shopping for auto insurance are relevant discounts, the claims process, and the coverage you want in addition to your state’s minimum required coverage. Use this guide to compare the top car insurance companies and find the best rates available.
×