Travelers: Travelers is the second-best car insurance company. Travelers' customers report that they appreciate the customer service Travelers provides, and the company gets high marks for how it resolves its customers’ claims. Travelers' lost a few points from customers who didn’t feel like they got good value from the company, and Travelers' average annual rates are a bit higher than average among all companies on this list.

Today we still answer to our members, but we protect more than just cars and Ohio farmers. We’re a Fortune 100 company that offers a full range of insurance and financial services across the country. Including car, motorcycle, homeowners, pet, farm, life and commercial insurance. As well as annuities, mutual funds, retirement plans and specialty health services.
USAA: USAA is the best car insurance company we found. Customers report that they love USAA for its customer service, ease of filing a claim, and frequent updates on claim status. USAA customers also report that USAA is a good value, and USAA’s average annual rates are some of the lowest in the business. The only downside we could find to USAA is that its insurance products are only available to veterans, members of the military, and their immediate families, so not everyone will be able to work with the top-ranked insurance company.
Collision coverage is very important for protecting your vehicle against the financial loss that comes with physical damage to your vehicle. It's not hard to get into an accident. When an accident happens, someone is always at fault, and that could be you. Collision insurance will cover damage from a collision with another vehicle, tree, pole, guardrail and most other possible roadway hazards.
To help you figure out if you should purchase collision coverage, you should estimate the approximate value of your vehicle. While there are a number of online resources that can help with this, including Kelley Blue Book, we recommend you speak with a State Farm® agent. In addition to helping you determine the value of your vehicle, our agents can tell you how much extra you'd pay to add collision coverage.
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State Farm has many satisfied customers in Texas, judging by its 15% market share — the largest in the state. State Farm outperformed almost every company on our list in customer service scoring by J.D. Power and Consumer Reports. It also has a stellar website, which helps you understand which coverages best fit your specific needs. We would’ve liked a Live Chat feature, but there are plenty of contact alternatives, including a mobile app.
State legislators set limits on how much a company can increase your rates after a crash. Our hypothetical accident resulted in only $2,000 worth of damage. That caused average annual rates to spike by $1,000 or more in some states, while others jumped by far less. One thing’s for sure: Your rates will definitely increase after an at-fault accident, so be sure to compare car insurance rates if you have one on record.
That said, the State Farm quotes we received were shockingly expensive when compared to the competition — typically around three times as much. While the extra cost may be worth the guarantee of good financial strength and customer service, we always recommend gathering quotes from multiple providers to see which strikes the best balance between cost and coverage.
State legislators set limits on how much a company can increase your rates after a crash. Our hypothetical accident resulted in only $2,000 worth of damage. That caused average annual rates to spike by $1,000 or more in some states, while others jumped by far less. One thing’s for sure: Your rates will definitely increase after an at-fault accident, so be sure to compare car insurance rates if you have one on record.

But liability coverage levels come in threes — you’ll probably see something like 50/100/50 up to 250/500/250 in typical policies. You can think of these limits like: individual injuries / total injuries / property damage. Insurers are a little more technical, calling them bodily injury liability, total bodily injury liability and physical damage liability.


Financial experts often say it’s smart to drop collision when you drive an old car, then put your car insurance savings in a fund earmarked for emergency repairs or buying a new car. However, when you’re trying to decide when to drop collision coverage, the answer really comes down to your personal finances. “If you’re not absolutely sure that you could deal with paying for repairs or completely replacing your vehicle at a moment’s notice, or else going without a vehicle until you could save for a replacement, it’s best to err on the side of caution and pay the extra premium for collision coverage,” The Simple Dollar advises.
If you’re getting turned down by traditional insurers due to a spotty driving record, the Texas Automobile Insurance Plan Association (TAIPA) is probably your best option. It only offers the bare minimum required by law, it’s more expensive than traditional insurers, and you’ll have to show proof that you’ve been turned down by at least two companies. It’s a last resort, but TAIPA will get you back on the road.
Regardless of the type of car you drive or where you drive it, by owning and operating a vehicle and driving it on public roads, your car is vulnerable to all types of losses and damages, both to yourself and to others on the road and their property. Though you’re probably most concerned with accidents, your vehicle can also be damaged by acts of weather such as falling tree limbs or monster-sized hail, vandalism or even invaded by creepy crawlers, especially if you park outside or on the street.
Progressive is another solid option for Texans, but it lags slightly behind our top picks in both financial strength and claims satisfaction ratings. The differences are pretty minor, but they make it hard to justify Progressive over State Farm or Allstate on the basis of anything except price, which was about average. We did like how easy it was to get a quote through the website, though, and Progressive was one of the only companies we looked at to provide a Live Chat option.
The main difference between collision and comprehensive coverage comes down to the question of what the driver controls. Collision insurance will cover events within a motorist's control or when another vehicle collides with your car. Comprehensive coverage generally falls under "acts of God or nature," or things that are typically out of your control when driving. These can include events such as a spooked deer, a heavy hailstorm, or a carjacking.
At U.S. News, we’re all about helping people make life’s important decisions. Our college rankings, launched in 1983, set the standard in educational rankings. Our ranking in other fields, like healthcare, government, and the automotive sphere, help people and thought leaders make choices that make lives better. Now we’re continuing to empower you with the information you need to make the right choices for your life with our Best Car Insurance Rankings. 
That said, the State Farm quotes we received were shockingly expensive when compared to the competition — typically around three times as much. While the extra cost may be worth the guarantee of good financial strength and customer service, we always recommend gathering quotes from multiple providers to see which strikes the best balance between cost and coverage.
There are many factors that go into determining your car insurance rates. Some, like your age and gender, are out of your control. Others, like where you live and your marital status, are somewhat in your control. Finally, there are several factors that affect your auto insurance rates, like the insurance company you choose to work with, your driving record, your credit score, the kind of car you drive, and the amount of coverage you choose, that are completely within your control.

If you insure more than one vehicle, you may be able to stack your uninsured/underinsured motorist coverage. For example, let’s say you cover two vehicles on the same policy and each vehicle has a standard $25,000 in uninsured motorist protection. If you have stacked coverage and sustain injuries in a crash caused by an uninsured driver, you’ll be able to draw from both payouts for a combined total of $50,000 in coverage.
State legislators set limits on how much a company can increase your rates after a crash. Our hypothetical accident resulted in only $2,000 worth of damage. That caused average annual rates to spike by $1,000 or more in some states, while others jumped by far less. One thing’s for sure: Your rates will definitely increase after an at-fault accident, so be sure to compare car insurance rates if you have one on record.

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If you’re getting turned down by traditional insurers due to a spotty driving record, the Texas Automobile Insurance Plan Association (TAIPA) is probably your best option. It only offers the bare minimum required by law, it’s more expensive than traditional insurers, and you’ll have to show proof that you’ve been turned down by at least two companies. It’s a last resort, but TAIPA will get you back on the road.
USAA: USAA is the best car insurance company we found. Customers report that they love USAA for its customer service, ease of filing a claim, and frequent updates on claim status. USAA customers also report that USAA is a good value, and USAA’s average annual rates are some of the lowest in the business. The only downside we could find to USAA is that its insurance products are only available to veterans, members of the military, and their immediate families, so not everyone will be able to work with the top-ranked insurance company.

However, their online quote process is not instant; instead, you’ll fill out your personal information, your vehicle and the coverage you want. This information will be routed to a local AAA insurance agent to follow-up within one business day. Not every major insurance company operates with local agents, and many would rate this more personal touch as a plus in AAA’s column.
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